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Thursday, October 5 • 11:00am - 11:45am
Effective Communication in the Work Place

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How often have you heard the phrase "For a communications company, we don't communicate very well!"? Kenneth O'Neal has the solution...

“Effective Communication” in the Workplace must change from a Parent/Child relationship to an Adult/Adult mature conversation requiring critical agreements. There are rights and responsibilities for all parties. All lives matter and are treated well. These are learned skills.

  1. The whole organization must come before personal ambition

  2. Honest, truthful openness to others’ opinions raises difficult issues; focus on results

  3. Control emotional responses and obtain full information about organization

  4. Make a choice about accountability for organization and understand business reasons

  5. Each member manages their morale, motivation and commitment; supporting others does not take emotional responsibility; no blaming, no condemning, no criticism, no complaining A powerful adult position would be: “As I reflect on this situation, I acknowledge my contribution.”

Case studies will be provided with facts showing a significant increase in productivity.

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Kenneth O'Neal

Ziglar Legacy Certified Coach and Trainer, Kenneth Robert O'Neal
Kenneth Robert O’Neal is the President/CEO of KRONEAL COMPANY, headquartered in Kerrville, Texas. He is a Zig Ziglar Legacy Certified Coach and Trainer; Public Speaker; Mentor; Mediator; Business Executive and Personal Coach. | Kenneth worked for Deliotte/Touche as a CPA in Atlanta, Georgia and Houston, Texas. He founded the accounting firm of... Read More →

Thursday October 5, 2017 11:00am - 11:45am