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Thursday, October 5 • 11:00am - 11:45am
Asterisk: The many faced software. How I tailored Asterisk for a small international company

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A case study which demonstrates the versatility of asterisk. I work in a firm with 300 plus users and 9 offices across the globe each with a redundant set of asterisk servers. We initially had a mishmash of PBXs and held off of building asterisk platform from scratch thinking that it would be too much development and management however with the use of mercurial, some automation and deployment via ansible and tower we are able to push through new features and changes like never imagined before and immediately across the network. We had unusual challenges being a small company with a global footprint with offices that don't have robust internet connections due to their locations and needed a tailor made solution. We also set up dedicated mediaservers to handle voicemail and conference calls via a custom app based on confbridge. Through the use of phoneprov we manage devices and are able to finally keep these up to date and rotate device username/passwords. With SIPp we automated most testing and through the use of Homer we track sessions. We're looking forward to expand on all this with WebRTC and as asterisk implements more video capabilities e.g. confbridge SFU . In short, asterisk can look daunting at first but there is a incredible amount that it can do and if I managed to make it work for us there is no reason others can't too.

avatar for Chris Vella

Chris Vella

Network Administrator, APL
First exposed to VoIP when I worked for 2 years with 3CX (PBX) as an admin and tester, now closing in on 10 years working as a real-time communications admin for a small global company that heavily leverages open-source software.

Thursday October 5, 2017 11:00am - 11:45am EDT