How often have you heard the phrase "For a communications company, we don't communicate very well!"? Kenneth O'Neal has the solution...
“Effective Communication” in the Workplace must change from a Parent/Child relationship to an Adult/Adult mature conversation requiring critical agreements. There are rights and responsibilities for all parties. All lives matter and are treated well. These are learned skills.
The whole organization must come before personal ambition
Honest, truthful openness to others’ opinions raises difficult issues; focus on results
Control emotional responses and obtain full information about organization
Make a choice about accountability for organization and understand business reasons
Each member manages their morale, motivation and commitment; supporting others does not take emotional responsibility; no blaming, no condemning, no criticism, no complaining A powerful adult position would be: “As I reflect on this situation, I acknowledge my contribution.”
Case studies will be provided with facts showing a significant increase in productivity.
